678 bet's Privacy Policy

1 Introduction and Applicability

This privacy policy is issued on behalf of the 678 bet platform and applies to our website, mobile application, and all related services. When you create an account on 678 bet, use our services, or contact us, you are considered to have agreed to the terms of this policy.

We believe you should have full control over your personal information. For that reason, we explain in plain and clear language in this document how we manage your information. This privacy policy works alongside our terms and conditions, and it is recommended to read both documents together.

2 Information We Collect

678 bet collects certain types of information to operate the service properly. This information is mainly divided into two categories: information you provide directly, and information collected automatically while you use the service.

2.1 Personal Identity Information

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Bank account details or mobile financial service number (bKash, Nagad, Rocket, Upay)
• Residential address

2.2 Transaction Information

• Deposit and withdrawal amounts and dates
• Betting history and game activity
• Bonus claim and usage records
• Payment method and associated reference numbers

2.3 Technical Information

• IP address and device type
• Browser information and operating system
• Session duration and page visit history
• Login time and location information

3 How We Collect Information

678 bet collects information in various ways. You provide information directly when you fill in the registration form. During the identity verification (KYC) process, you upload documents. In addition, when you contact the customer service team via live chat or email, those conversations may also be recorded.

Automatically collected information includes cookies, log files, and web beacon technology. This information is particularly important for ensuring platform security and preventing fraudulent activity.

4 Purpose of Using Information

678 bet uses collected information for specific and legitimate purposes. We never collect unnecessary information and do not use information beyond the stated purposes.

4.1 Service Operations

• Account creation, verification, and management
• Deposit and withdrawal processing
• Bonus and promotional offer management
• VIP tier determination and benefits provision
• 24/7 customer service

4.2 Security and Compliance

• Identity verification and fraud prevention
• Ensuring account security
• Complying with anti-money laundering regulations
• Preventing access by minors (21+ policy)

4.3 Service Improvement

• Analysing and improving platform performance
• Creating a personalised experience
• Sending relevant promotional information (subject to your consent)

5 Sharing Information with Third Parties

678 bet does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in certain specific circumstances where it is essential for operating the service.

5.1 Service Provider Partners

For payment processing, necessary information may be exchanged with mobile banking service providers such as bKash, Nagad, Rocket, and Upay, as well as the banks involved in bank transfer processes. These partners follow their own privacy policies.

5.2 Legal Obligations

We may be required to provide information in response to valid directives from law enforcement agencies or courts. In such cases, we always provide only the minimum information necessary.

6 Cookies and Tracking Technologies

678 bet uses cookies and similar technologies on its website and application. Cookies are small text files stored on your device that improve your browsing experience.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions, store security tokens, and remember language preferences. Disabling these cookies will prevent the service from working properly.

6.2 Performance Cookies

These cookies help analyse how users are using the platform. This information is collected anonymously and is used solely to improve service quality.

6.3 Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, please note that disabling certain cookies may mean that some specific features of the platform may not work effectively.

7 Data Storage and Security

Keeping your personal information secure is our top priority. 678 bet uses SSL encryption technology, which secures all data transmitted between your browser and our servers.

7.1 Technical Security Measures

• SSL/TLS encryption on all connections
• Encryption of stored data
• Regular security audits
• Firewalls and access controls to prevent unauthorised access
• Suspicious activity detection systems

7.2 Data Retention Period

We retain your information while your account is active. Even after an account is closed or becomes inactive, transaction and identity verification records may be retained for a specified period to meet legal obligations. Once no longer required, data is securely deleted.

8 Your Rights

As a registered user on the 678 bet platform, you have certain fundamental rights regarding your own information.

• Right of Access: You have the right to know what information we hold about you.
• Right to Correction: If there is any inaccuracy in your information, you can request that it be corrected.
• Right to Deletion: In certain circumstances you can request that your information be deleted, though it may not be possible to delete all information due to legal obligations.
• Right to Object: You can object to your information being used for marketing purposes.
• Portability: You can request that certain information be provided to you in a common format.

To exercise these rights, contact our customer service team via live chat or email. We provide support in both Bengali and English, 24/7.

9 Protection of Minors

678 bet is open only to individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21. Age is verified at registration, and in suspicious cases additional documents may be requested.

If you believe a minor's information may be held by us, contact us immediately. We will promptly delete that information and close the associated account. We are committed to ensuring a safe gaming environment in accordance with our responsible gaming guidelines.

10 Policy Changes

This privacy policy may be updated from time to time due to changes in the scope of services, technology, or legal requirements. For any significant changes, we will send a notification to your registered email or mobile number.

Continuing to use the platform after an update means you are considered to have agreed to the revised policy. It is therefore recommended to visit this page regularly and read the latest version. Full details about the company and its policies can be found on our about us page.

11 Contact

If you have any questions, objections, or requests regarding this privacy policy, please contact us. Our dedicated privacy team is always ready to respond to your message properly.